MEDINA — Medina police released audio of the 911 call from Tuesday that led to a lockdown and a massive law enforcement presence around Cleveland Clinic Medina Hospital.
The nine-minute call, characterized by Medina police Chief Ed Kinney as a “hoax,” came into Medina dispatch at 1:24 p.m. Tuesday.
Kinney said his department has requested the assistance of the FBI to find the caller, who identified himself as “Jerry Smith” to the dispatcher.
“We’re working on it,” Kinney said. “Our detectives are working with the FBI.”
The police chief said making the prank call is potentially a felony.
“Potentially, there could be federal charges,” Kinney said.
The caller, who spoke with an accent, told the dispatcher an employee by the name of Lisa Harold, a white female about 35 years old wearing a black dress, was armed with a rifle. He said she had stolen money and was asking for more, had more than
10 hostages and was threatening people. The dispatcher at times has difficulty understanding the caller, but continues to ask questions.
“Is anyone injured there?” the dispatcher said about four minutes into the call.
“Not now,” Smith answers.
“Not now? So she hasn’t shot anybody,” said the dispatcher.
“Yes,” Smith said.
“She has not? Correct?” the dispatcher said asking Smith to clarify his statement. “No one is injured?”
The dispatcher asked “Smith” multiple times if he could see the woman.
He said he was downstairs in reception and she was on the second floor of the medical office building, 970 E. Washington St., in Room 2F.
During the call, “Smith” gave the dispatcher his callback number as a real phone number registered to the same office in the building.
Toward the end of the call the dispatcher relays additional information to an officer who said he was posted on the second floor by the stairwell. The call disconnects after the exchange.
After checking the hospital and medical center room-by-room, no shooter, hostages or witnesses were found.
That’s when everyone on the scene was told to stand down. Employees, patients and visitors were allowed to leave the hospital.
Kinney said he felt for the stress of all the caregivers and the patients had to go through after the “code silver” — an active shooter — went out over the hospital’s public-address system.
That’s when the hospital went into lockdown and ALICE procedures were implemented.
An ALICE plan (alert, lockdown, inform, counter, evacuate) shows how to handle an active shooter event.
Hospital personnel and patients had to be barricaded in rooms during the ordeal that lasted about two hours before the all-clear went out around 3:30 p.m.
Kinney estimated as many as 150 members of law enforcement responded to the hospital, including Cleveland Clinic police, Cleveland Clinic security staff, Montville and Medina township police, Medina County Sheriff’s Office, Brunswick police, Brunswick Hills police, Medina Life Support Team, Medina fire, Ohio Highway Patrol, Alcohol, Tobacco and Firearms, FBI and Department of Homeland Security.
“It was a tremendous response,” Kinney said.